Talking to patients and parents/guardians - Paediatric healthcare

In a paediatric setting, how do you talk to patients? And how is this different from talking to parents/guardians? For this second episode of our 4-part series on clinical education, we talk to Child Life Therapist, Carlie Alicastro and Nurse Practitioner, Steve Ferguson. They discuss effective methods of communication with patients and families, as well as how paediatric healthcare is a specialty.